Privacy Policy
Effective Date: January 13, 2026
Baleen ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").
1. Information We Collect
Information You Provide
- Account Information: When you create an account, we collect your email address and any profile information you choose to provide.
- Allergen Preferences: You may provide information about your dietary restrictions, allergies, and food sensitivities to personalize your experience.
- Scan History: When you scan products, we store this information to provide you with a history of scanned items.
Information Collected Automatically
- Device Information: We collect information about your device, including device type, operating system, and unique device identifiers.
- Usage Data: We collect information about how you interact with the Service, including features used and actions taken.
- Camera Access: We access your device's camera solely for barcode scanning functionality. We do not store images from your camera.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Personalize your experience based on your allergen preferences
- Analyze product ingredients and provide allergen warnings
- Communicate with you about updates, features, and support
- Detect, prevent, and address technical issues and fraud
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We may share information with third-party vendors who perform services on our behalf, such as hosting and analytics.
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with the Service. You may request deletion of your account and associated data at any time by contacting us.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict processing of your information
- Request portability of your data
7. Children's Privacy
The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" above. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@trybaleen.com